CUSTOMER CARE

Have any questions or concerns? 

We’re always ready to help!

 

720-883-1384

liveyourlifestyle@noblehardwick.com

Refunds and Returns

OK - we all go through this...  And it can be a pain....  So we are going to make it simple!  At Noble Hardwick, we are committed to your shopping experience being easy even if you are not "in love" with your purchase.  Just follow the process below!!

 

  • We will accept returns on most purchases within 15 days after date of delivery (some products are excluded from return... for information on return eligibility, please call our Customer Care team at 720-883-1384).  

  • To initiate a return, please contact our Customer Care team at 720-883-1384.​

  • Just send your unused and resaleable item in the original packaging back to:  Noble Hardwick, 5850 East 56th Ave,, Commerce City, CO  80022 in its original packaging.  Yep - don't throw the box away until you KNOW you are keeping your purchase.

  • You are responsible for paying shipping fees for your returns.  Shipping Costs are non-refundable and are not eligible for credit on any refund due.

  • If your purchase shipped and was delivered to you via white glove delivery and is eligible for return, you need to call our Customer Care at 720-883-1384 team to arrange for any return.  

  • We take every precaution to make certain your purchase arrives undamaged.  If for some reason, your product is defective or damaged, we want to hear from you RIGHT AWAY!  Call our customer care team at 720-883-1384.  We will gladly return any damaged or defective item as long as you contact us within our standard return policy timeline.​

 

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 

  • We don't play games with your money!  If your return meets the Return Policy guidelines and is within ther return eligibility period, we return your money.  All items are charged a restocking fee which will be deducted from your refund.

  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method

Exchanges (if applicable)

 

  • If you need to exchange it for the same item, send us an email at liveyourlifestyle@noblehardwick.com or call our Customer Care team at 855-954-6662 and send your item to:  Noble Hardwick, 5850 East 56th Ave,, Commerce City, CO  80022 in its original packaging.

  • Our products are shipped within the 48 contiguous United States using the following carriers:  FedEx and UPS . To return most home decor and accessories, please mail your product to: Noble Hardwick, 5850 East 56th Avenue, Commerce City, CO  80022.

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.  We recommend returning your item using a trackable shipping carrier as an means of certifying the item is to be returned, date shipped and date item is to be received at our facility.  Should a conflict arise, we will require such proof of shipment to refund any monies due.

  • If you are returning a large item such as furniture, large wall art or specialty items, please contact our Customer Care team at 720-883-1384 to make arrangements to return the item.  

Privacy Policy

COLLECTION OF PERSONAL INFORMATION

When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.

By giving us such information, you will need to consent by using it in the manner described in this policy.

You may withdraw your consent at any time by emailing us at pattie@noblehardwick.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.

COOKIES

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

SECURITY

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If you have any further concerns about security, please email our Customer Service team at pattie@noblehardwick.com

Terms of Use

Welcome to the Noble Hardwick website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Noble Hardwick, LLC's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Noble Hardwick, LLC' or 'us' or 'we' refers to the owner of the website whose registered office is 16044 Rock Crystal Drive Parker CO United States 80134. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
 

Shipping

We want you to get your favorite find as soon as possible!  Most items ship between 48 and 72 hours from date of order however, some products require additional time for packaging and delivery.  We do not charge an extra fee for shipping except for large items such as furntiure, rugs or products requiring white glove delivery.  Large item shipping fees vary.  All white glove delivery requires fees in addition to standing shipping costs. 

STAY CONNECTED

  • Facebook - Black Circle
  • Pinterest - Black Circle

2016 Noble Hardwick, LLC